99 taka Privacy Policy

1 Introduction and  Scope

This Privacy Policy applies to all services and activities of the 99 taka platform. When you register, log in, or use any service on 99 taka, you agree to comply with the terms of this policy.

99 taka respects the privacy of its users. We believe that proper management of personal information is the foundation of a secure and trustworthy platform. If you intend to read this document in full, we also encourage you to review our Terms and Conditions, as both together form the complete legal framework for the service.

This policy has been written with Bangladeshi users in mind and is operated in line with data protection guidelines applicable in Bangladesh.

2 What Information  We Collect 

The following information is collected as needed to manage accounts and provide services on the 99 taka platform:

2.1 Identity Information

• Full name and username
• Date of birth (for age verification — to confirm 21+)
• National ID card or passport details (where identity verification is required)
• Photo ID (for account verification where applicable)

2.2 Contact Information

• Email address
• Mobile number
• Current address (where applicable)

2.3 Financial Information

• Information related to deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer
• Transaction history and amounts
• Mobile wallet number (for the sole purpose of sending and receiving funds)

2.4 Usage and Technical Information

• IP address and device type
• Browser and operating system details
• Time spent on the site, pages visited, and click patterns
• Login date, time, and location
• Gameplay activity and betting history

2.5 Cookie and Tracking Information

We use cookies and similar technologies. Cookies are small text files stored on your device that help improve the site's functionality. You can control cookies from your browser settings; however, disabling cookies may limit some services.

3 Purpose of  Data Collection

Collected information is used only for specific and legitimate purposes. 99 taka never collects excessive or irrelevant data.

• Account creation and management: For registration, login, and keeping your account secure.
• Identity verification: To confirm a user's age and prevent fraudulent activity.
• Processing financial transactions: To complete deposit and withdrawal processes smoothly.
• Customer support: To resolve your issues via live chat or email.
• Bonuses and promotions: To provide and verify offers based on your eligibility.
• Ensuring security: To prevent unauthorised access, fraud, and money laundering.
• Improving service quality: To analyse user experience and improve the platform.
• Promoting responsible gaming: To identify unusual gameplay patterns and provide support where needed.
• Legal and regulatory obligations: To retain necessary data as required under applicable law.

4 Data  Storage and Security

99 taka uses industry-standard technical and organisational measures to keep your information secure.

4.1 Technical Security

• SSL (Secure Socket Layer) encryption: your data is protected during transmission.
• Encrypted database: stored data is kept in encrypted form.
• Two-Factor Authentication: an additional security layer for your account.
• Firewall and intrusion detection systems.
• Regular security audits.

4.2 Retention Period

Data is retained for as long as your account remains active. Even after an account is closed, certain data may need to be kept for a defined period to meet legal obligations. Once that period ends, data is securely deleted.

4.3 Organisational Measures

Only authorised staff have access to your information. All staff are bound by confidentiality agreements and receive regular training.

5 Sharing Information  with Third Parties

99 taka may share information with third parties in limited and specific circumstances. The utmost care is taken in all such cases.

5.1 Payment Processors

Necessary information is shared with the relevant financial institutions to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These institutions operate under their own privacy policies.

5.2 Technology Service Providers

Server hosting providers, analytics tools, and gaming software providers (such as Pragmatic Play, Evolution, PG Soft) may have limited access to certain data in order to deliver their services.

5.3 Legal Disclosure

Where disclosure of information is required under a court order, government directive, or applicable law, 99 taka is obligated to comply. In such cases, only the information strictly necessary for the legal requirement is disclosed.

5.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user data may pass to the new entity. Should such a change occur, 99 taka will notify users in advance.

6 User  Rights

Every user registered on 99 taka has the following rights regarding their own information:

6.1 Right to Access

You may request a copy of the information we hold about you at any time. It will be provided within a reasonable time after the request is received.

6.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly by you from your account settings.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where legal obligations or active disputes are involved, it may not be possible to fully honour such a request.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can cancel your subscription at any time from your account settings. This will not affect important account-related notifications.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support centre. You can also visit our Frequently Asked Questions (FAQ) page for answers to common queries.

7 Responsible Gaming and  Data Protection

99 taka believes that a secure platform and responsible gaming go hand in hand. We analyse user gameplay data to identify unusual behaviour patterns — this is done to protect the user's interests, not for surveillance.

Age verification data is used to prevent registration by anyone under 21. If a user registers with a false age, their account may be suspended immediately. Learn more about our Responsible Gaming Policy.

8 Protection of Children and  Minors

All services on 99 taka are intended solely for persons aged 21 or above. We do not knowingly collect information from any minor. If a minor user is found during investigation, the relevant account will be closed immediately and any collected data will be securely deleted.

If a parent or guardian believes their child has registered by mistake, please contact our support team immediately.

9 Policy  Changes and Updates

99 taka reserves the right to amend or update this Privacy Policy as needed. Users will be informed of significant changes via email or a platform notification.

The date of any change will be reflected in the "Last Updated" section at the top of the page. Continued use of the platform after a policy change will be taken as the user's acceptance of the updated policy.

Any dispute regarding the interpretation or application of this policy will be resolved in accordance with the dispute resolution provisions of our general Terms and Conditions.

10 International Data  Transfers

Although 99 taka operates in Bangladesh, its technical infrastructure (servers, cloud services) may be located in other countries. Where data is transferred internationally, acceptable data protection standards are ensured.

Internationally recognised encryption and security protocols are followed for such transfers, so that users' data remains protected wherever it is stored.