99 taka Responsible Gaming
Gaming is for enjoyment — not stress. 99 taka believes every player should have full control over their time, money and mental wellbeing. On this page we explain how you can play safely and where to find help when you need it.
Why responsible gaming matters
Online casino and sports betting are a form of entertainment for many people. But they stay enjoyable only when done in a controlled and planned way. At 99 taka we believe that playing within limits is not just a rule — it is a habit that keeps the fun going in the long run.
Our Terms and Conditions page states clearly that all 99 taka services are for users aged 21 or above only. Anyone younger cannot open an account or play under any circumstances. Age verification is mandatory and applies to all new members.
Responsible gaming means only betting what you can afford to lose. There is no guarantee of winning, so avoid the habit of putting in more money repeatedly to recover losses. Under our Privacy Policy, your gaming data is kept secure and used only for the safety of your account.
If at any point you feel that gaming is affecting your daily life — less time with family, difficulty focusing at work, or growing financial pressure — those are warning signs. In that situation, the 99 taka support team and the tools listed below are here for you.
Tools to protect yourself
Set a deposit limit
Set a limit on how much you deposit daily, weekly or monthly. Once a limit is set, it takes effect immediately.
Session time limit
Set a session time limit to avoid playing for long stretches at a time. When the set time is up, an automatic reminder will appear.
Self-exclusion
Use self-exclusion to temporarily or permanently block yourself from your account. Once activated, the account cannot be accessed before the set period is over.
Set a bet limit
Set a maximum on how much you bet per wager or within a given period. This protects you from sudden large losses.
Contact support
Reach 99 taka's 24/7 live chat or email at any time. The support team is ready to help in both Bengali and English.
Cooling-off break
Set a cooling-off period to pause all gaming for a while — from 24 hours up to several weeks.
Send a message on 99 taka live chat or write to the support email to activate any of these tools. Our team will respond quickly.
Recognise the warning signs
If you notice any of the following in yourself, it is time to review your gaming habits.
- You keep betting more to recover lost money and cannot stop.
- You are cutting back time with family, friends or work to play.
- You are betting money meant for food, rent or other essential expenses.
- You are hiding or lying to people close to you about your gaming.
- You feel restless, irritable or angry when you cannot play.
- You are playing with borrowed money or taking loans to fund your gaming.
- You are playing alone in secret or for long hours late at night.
If these signs appear, do not try to deal with them alone — talk to your family, or contact 99 taka support to activate self-exclusion. Our FAQ page has more detailed answers about these tools.
Where to get help
Asking for help is not a sign of weakness — it takes courage. Reach out through any of the options below.
99 taka live chat
Any time, day or night — 99 taka's live chat support is ready to talk in Bengali. Reach out directly for self-exclusion, setting limits or any concern.
Email support
Beyond live chat, you can write in detail to 99 taka's support email. Write in Bengali or English — the team will respond in either language.
Family and friends
Talk openly with the people close to you. Support from family is often more effective and faster than professional advice.
Professional counselling
Speak with a mental health specialist or addiction counsellor. In Bangladesh, this service is available through both government and private channels.
Support groups
Connecting with others who face the same issues can help you feel less alone. Support groups are available both online and in person.
Build responsible gaming habits
Set a budget
Decide in advance how much you will spend on gaming each week or month — and stick to it. This money should come from your entertainment budget only, not your living expenses. You can start small with 99 taka's minimum deposit of ৳300.
Track your time
Playing for long stretches weakens your judgement. Set a time limit before each session and take a break when it is up. Check a clock, set an alarm — or use 99 taka's time-limit tool.
Keep emotions in check
Making decisions when angry, frustrated or overly excited is not a good idea. The urge to bet more after a loss to win it back is called "chasing losses" — it is one of the most harmful habits in gaming.
Gaming is entertainment, not income
You may win, but treating gaming as a regular source of income causes problems. Every game result is independent and random — a previous win does not affect the next outcome. 99 taka's games — slots, live casino or sports betting — are all for entertainment, not a substitute for financial planning.
Keep it away from children
Keep your device and account secure so that underage members of your household cannot access them. Keep your login details private and log out after use. Details on 99 taka account security are available on our About Us page.